Legal Notice
Last updated: July 9, 2026
This Legal Notice contains important information about Smartsitters, our legal obligations, and your rights as a customer. Please read this carefully.
Company Information
Store Name: Smartsitters Website: www.smartsitters.shop Email: info@smartsitters.shop Customer Support: Available 7 days a week Response Time: Within 24 hours
For any legal inquiries, questions, or concerns, please contact us directly at info@smartsitters.shop or through our Contact Us page on the website.
Nature of Business
Smartsitters is an e-commerce store specializing in ergonomic workspace and home office products. We serve customers across the United States and operate exclusively online. Our product range includes:
- Ergonomic mouse pads and mice
- Adjustable and standing desks
- Ergonomic foot rests and seat cushions
- Laptop holders with docking station hubs
- Monitor stands with clean and aesthetic designs
All products sold through Smartsitters are carefully selected for quality, comfort, and real ergonomic value. We operate as a dropshipping business, meaning that orders are fulfilled and shipped directly to your door by our trusted international fulfillment partners. Estimated delivery times are set out in our Shipping Policy.
Intellectual Property
All content on the Smartsitters website including but not limited to:
- Brand name, logo, and trademarks
- Product descriptions and copy
- Website design, layout, and graphics
- Images and photography
- Written content and marketing materials
is the exclusive property of Smartsitters or its licensed content suppliers and is protected under applicable intellectual property laws including copyright and trademark law.
You may not:
- Copy, reproduce, distribute, or republish any content from our website without our express written permission
- Use our brand name, logo, or trademarks without prior written authorization
- Create derivative works based on any content from our website
- Use any content from our website for commercial purposes without our written consent
Any unauthorized use of our intellectual property may result in legal action. If you believe any content on our website infringes your intellectual property rights, please contact us immediately at info@smartsitters.shop with the following information:
- Your name and contact details
- A description of the intellectual property you believe has been infringed
- The specific URL or location of the allegedly infringing content on our website
- A statement confirming that the information you have provided is accurate
We will investigate all legitimate claims promptly and take appropriate action.
Disclaimer of Liability
Smartsitters makes every effort to ensure that the information on our website is accurate, complete, and up to date. However we cannot guarantee that all content is free from errors or omissions. To the fullest extent permitted by law:
- We are not liable for any inaccuracies, errors, or omissions in the content on our website
- We are not liable for any loss or damage arising from your reliance on information provided on our website
- We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products
- We are not responsible for the content, privacy practices, or terms of any third party websites linked to or from our website
- We are not liable for any damages arising from interruptions, errors, or failures in our website or services that are outside of our reasonable control
Nothing in this disclaimer limits our liability for death, personal injury, fraud, or any other liability that cannot be excluded by law.
Product and Health Disclaimer
Our products are designed to improve comfort, posture, and productivity for people who work long hours at a desk. However please be aware of the following:
- Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition
- Individual results from using our ergonomic products may vary
- If you have a pre-existing medical condition, injury, or chronic pain, we strongly recommend consulting a qualified healthcare professional before using any ergonomic product
- Smartsitters is not liable for any injury, discomfort, or adverse effects resulting from the use or misuse of our products
- Always follow the assembly and usage instructions provided with each product. Improper assembly or use may result in injury or damage
If you have any concerns about whether a product is suitable for your specific needs, contact us at info@smartsitters.shop before making a purchase and we will do our best to help.
Website Availability
We make every effort to keep our website available and running smoothly at all times. However we do not guarantee uninterrupted access to our website. We reserve the right to:
- Temporarily suspend access to our website for maintenance, updates, or improvements
- Permanently shut down or modify any part of our website without prior notice
- Restrict access to certain parts of our website at our discretion
We are not liable for any loss or inconvenience caused by temporary or permanent unavailability of our website.
External Links
Our website may contain links to third party websites including payment providers, shipping carriers, social media platforms, and other external resources. These links are provided for your convenience only. Smartsitters:
- Does not endorse or take responsibility for the content of any third party websites
- Is not liable for any damages or losses arising from your use of third party websites
- Does not control or monitor the content, privacy practices, or security of third party websites
We encourage you to read the terms and privacy policies of any third party websites you visit through links on our website.
User Generated Content
If you submit any content to our website including but not limited to product reviews, comments, or feedback, you agree that:
- Your content is accurate, honest, and does not violate any applicable laws
- You grant Smartsitters a non exclusive, royalty free, perpetual license to use, display, and share your content on our website and marketing materials
- You will not submit content that is defamatory, offensive, misleading, or infringes the rights of any third party
- Smartsitters reserves the right to remove any user generated content at our discretion without notice or explanation
Data Protection and Privacy
Smartsitters is committed to protecting your personal data in accordance with applicable privacy laws. For full details on how we collect, use, store, and protect your personal information, please refer to our Privacy Policy.
If you have any questions or concerns about how we handle your personal data, contact us at:
Email: info@smartsitters.shop Contact Us: Visit our Contact Us page on the website
Consumer Rights
As a customer of Smartsitters, you have certain rights under applicable US consumer protection laws. These include but are not limited to:
- The right to receive products that match their description on our website
- The right to a refund or replacement for products that arrive damaged or defective
- The right to cancel an order within the timeframe outlined in our Cancellation Policy
- The right to have your personal data handled in accordance with our Privacy Policy
- The right to fair, transparent, and honest business practices
For full details on your rights as a customer, please refer to our Refund Policy, Cancellation Policy, Shipping Policy, and Privacy Policy. If you feel your consumer rights have not been respected, contact us immediately at info@smartsitters.shop or through our Contact Us page and we will work with you to resolve the issue fairly.
Governing Law
This Legal Notice and all matters relating to your use of the Smartsitters website and purchase of our products are governed by the laws of the United States. Any disputes arising from this Legal Notice or your use of our website shall be subject to the jurisdiction of the applicable US courts.
We always encourage you to contact us directly at info@smartsitters.shop before pursuing any formal legal action. Most issues can be resolved quickly and fairly through direct communication.
Compliance
Smartsitters is committed to operating in full compliance with all applicable laws and regulations including but not limited to:
- US consumer protection laws
- Federal Trade Commission (FTC) guidelines for e-commerce and advertising
- CAN-SPAM Act for email communications
- Payment Card Industry Data Security Standards (PCI DSS)
- California Consumer Privacy Act (CCPA) for California residents
- Any other applicable federal, state, or local laws governing e-commerce operations in the United States
If you believe we are not in compliance with any applicable law or regulation, please contact us immediately at info@smartsitters.shop so we can investigate and address the issue.
Amendments to This Legal Notice
We reserve the right to update or amend this Legal Notice at any time to reflect changes in our business, legal obligations, or applicable laws. When we make changes, we will:
- Update the "Last updated" date at the top of this page
- Notify you by email at the address associated with your account if the changes are significant
- Post a notice on our website for a reasonable period after the update
Your continued use of our website after any changes are posted means you accept the updated Legal Notice. If you have questions about any changes, contact us at info@smartsitters.shop.
Contact Us
If you have any questions, concerns, or requests related to this Legal Notice or any legal matter involving Smartsitters, we are here anytime. You can reach us in two ways:
Email us directly: info@smartsitters.shop Visit our Contact Us page on the website and send us a message
We respond to every single inquiry and we will not leave you waiting.
Smartsitters Customer Support Email: info@smartsitters.shop Available 7 days a week Response time: within 24 hours